Steps To Repair QuickBooks Multi User Mode Not Working

QuickBooks is dependent on the multi-user mode to share the company file among other users. However, the software can sometimes fail to use the multi-user mode due to internal issues. QuickBooks Multi-User Mode Not Working can create serious problems as the multi-user network setup becomes impossible. If your QBDT also suffers from multi-user mode issues, read this entire blog to understand why it happens and the usable steps to fix it.

Feel free to approach a QB professional at +1-855-856-0042 for troubleshooting advice.

Reasons

You face problems opening the company file or sharing it with other users if multi-user mode issues occur in QuickBooks. The primary reasons for QuickBooks failing to switch to multi-user mode are mentioned below-

Database Server Manager stops running if it fails to locate or process the Network Descriptor file.
QuickBooks hosting settings might be incorrect, which means workstations run in the multi-user mode.
QuickBooks might be internally damaged due to missing program files or corrupt data.

Solutions

Hosting or accessing the company file becomes impossible if the server computer falls prey to multi-user mode issues. Here are some methods to fix the multi-user mode issue on your QuickBooks-

Solution 1- Run Database Server Manager again after fixing the network descriptor (.nd) file

Database Server Manager depends on the Network Descriptor and Transaction log files of QuickBooks. The software won’t switch to multi-user mode if the Database Server Manager stops working due to a damaged Network Descriptor file. The entire multi-user network crashes or you won’t be able to host the company file on the server computer. You can recreate the Network Descriptor file and run it in the DBSM to prevent the issues from reoccurring while using the multi-user network. Use these steps-

Go to the QuickBooks folder from the file explorer and find the network descriptor file inside.
Right-click on the file with extension .nd and click the Rename option.
Do not change the file name and add ‘.old’ as a new extension.
Launch the Database Server Manager from the tool hub or directly from your PC if you have installed it separately.
Tap the Browse option under the Scan Folders tab to specify the QuickBooks folder location.
Hit Start Scan after selecting the folder and try switching to multi-user mode in QuickBooks after the scan is complete.

Move to the next solution if the software fails to use the multi-user mode.

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Solution 2- Repair your QuickBooks using the Quick Fix My Program tool

QuickBooks can also face problems hosting the company file due to minor issues interrupting its functions. Use the following steps to fix the issues with the help of the QuickBooks tool hub-

Launch the QuickBooks Tool hub on your PC and navigate to the Program Problems menu.
Click the Quick Fix My Program option in the list and wait until the tool completely repairs the software.

Conclusion

This blog tells us about the reasons for QuickBooks Multi-User Mode Not Working on your computer. We also included some verified methods in the blog that you can use to get rid of the multi-user mode issues from your QuickBooks.

In case the problem reappears after using the solutions, talk to a QB professional at +1-855-856-0042 for help.