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Resolve Payroll Update Error in QB: A Step-by-Step Guide

Updated: May 6


Resolve Payroll Update Error in QB
Resolve Payroll Update Error in QB

It's crucial to update QuickBooks Desktop or Payroll regularly, as each new update brings significant features and functionalities. Users must maintain the software updated to get the most out of it. However, technical problems like Payroll Update Error in QB can sometimes occur, potentially disrupting your payroll activities and online paycheck processing.

Additionally, QuickBooks users may encounter the QuickBooks Update Error at any time while working on or trying to update the software. As the name implies, this error primarily occurs when downloading new updates released by Intuit. New updates improve software efficiency and include more bug fixes, enabling users to complete tasks without any issues.

However, when an update error occurs, the software prevents you from downloading any updates. Update errors disrupt your workflow and make your data insecure and prone to errors. Hence, it's crucial to thoroughly understand these errors and resolve Payroll Update Error in QB to prevent any inconvenience. This article provides an explanation of why they occur and offers effective troubleshooting methods.

You can reach our support staff by calling our toll-free 1.855.856.0042 helpline. Our qualified accounting specialists will be happy to help you troubleshoot such problems.

What are the causes of the Payroll Update Error in QB?

Understanding what causes the QuickBooks Payroll Update Errors helps users prevent this error from occurring. So, let's delve into these causes.

  • Internet connectivity problems, such as a weak or unstable connection.

  • Utilizing an outdated version of QuickBooks Payroll software.


Solutions to Fix Payroll Update Error in QB

The resolution of QuickBooks Payroll Update Error Codes involves following the methods outlined below in a sequential manner. This approach is particularly relevant for errors like Payroll Error PS038 in QuickBooks.

Solution 1: Fixing the Internet connection settings

  • Launch Internet Explorer.

  • Navigate to the Chase Banking website.

  • If you are unable to access the Chase banking page, QuickBooks will not send you any updates.

    • If you can view the website, proceed with the following steps:

    • Click on Help in QuickBooks.

    • Select Internet Connection Setup.

    • Choose Use the computer’s Internet to set up a connection.

    • Click Next.

    • Click on Advanced Connection Settings.

    • Click Advanced.

    • Click Restore Advanced Settings.

    • Click OK.

  • With these steps, the QuickBooks Update Error should be resolved, and you can update the software seamlessly.

Recommended to read: How to fix QuickBooks error 179

Solution 2: Update QuickBooks Desktop and create a backup of your data

For QuickBooks Desktop software updates, watch the following video and then follow the manual steps provided below:

For manual QuickBooks updates:

  • Open the QuickBooks Desktop application as a Windows Admin user.

  • Click on the Help menu.

  • Select Update QuickBooks Desktop.

  • Select the Update Now option, and then choose Get QuickBooks Update.

  • Wait for the update to download.

  • Reopen QuickBooks Desktop and allow the installation of the downloaded update.

For backing up your company file data:

  • Switch QuickBooks to single-user mode.

  • Click on the File menu.

  • Hover over Backup Your Data File, and then select Create Local Backup.

  • In the Local Backup option, click on Browse and choose a directory to save the backup file.

  • In the Online and Local Backup options, run a test to analyze the data.

  • Finally, select Save it now.

As we conclude this blog, we trust that the information provided above will assist you in Resolve Payroll Update Error in QB and related issues. Should you require technical assistance, please do not hesitate to contact us at our toll-free number 1.855.856.0042 Our QuickBooks payroll technical support experts are available to assist you.


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